Cancellations & Refunds

REGULATIONS

INPUTS AND OUTPUTS
  • Check-in from 3pm⁣
  • Check-out: 07h-12h
 
REGULATIONS
  • Smoking is PROHIBITED inside of the house.
  • Pets are not allowed in our facilities.

PAYMENTS AND CANCELLATION POLICY

Payment to reserve the property will be made entirely through the payment platforms available in our booking engine on our website:

  • CREDIT OR DEBIT CARD
  • BANK TRANSFER
  • PAYPAL
  • GOOGLE PAY
  • APPLE PAY

Room Reservation Cancellation Policy:

  • Up to 15 days before the check-in date -> NON-REFUNDABLE
  • More than 15 days before the check-in date: 100% REFUNDABLE

To cancel your reservation, you must contact us by phone or email.

SALES POLICY

  • Property prices include VAT
  • When making a reservation with us, you will be asked for certain information on a form that you must provide to us in order to correctly complete your accommodation request.
  • Your reservation is confirmed when you make full payment for your accommodation.
  •  If you require an invoice, you can request it at the time of your check-out.
  • The reservation implies the acceptance by the client of all the reservation conditions set out above.